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Cloud Service Status

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Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.

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Druva inSync icon
Druva inSync

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

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Druva Phoenix icon
Druva Phoenix

We are continuing to address the impact on Backup-Restore jobs within the me-central-1 AWS region. Our engineering team is collaborating with AWS to achieve a complete recovery of the affected regional services. We are observing preliminary signs of stabilization, however we are taking a cautious approach to ensure data integrity and a full restoration. We remain committed to transparency and will provide further updates as soon as actionable information becomes available from AWS. Please feel free to contact the Druva support team at support.druva.com. Druva Support

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GitHub icon
GitHub

Copilot @-mentions on pull requests are currently not being processed by Copilot Cloud Agent. We have found the issue and are investigating remediations.

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LastPass icon
LastPass

Our engineers have corrected the issue and we are confirming that the latest extension release has been approved. The fastest way to ensure you are running the latest version is to manually update your LastPass browser extension. We will continue monitoring the situation and provide a final update shortly.

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LogicMonitor icon
LogicMonitor

LogicMonitor is performing a global update across all portals on a rolling basis. During this activity, most customers may experience brief portal inaccessibility lasting approximately 2–5 minutes. These updates will occur during normal business hours and are not limited to scheduled maintenance windows. This activity will not impact data ingestion and persistence or alert evaluation. If you have any questions or need assistance, please contact Support at https://support.logicmonitor.com.

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Palo Alto Networks icon
Palo Alto Networks

We are continuing to monitor for any further issues.

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RingCentral icon
RingCentral

A portion of customers in one APAC location may be unable to make or receive calls. RingCentral Operations teams are investigating this issue and will provide an update in 4 hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

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Salesforce icon
Salesforce

Salesforce has re-enabled integrations with Salesloft technologies, with the exception of any Drift app. Drift will remain disabled until further notice as part of our continued response to the security incident. This decision follows security measures and remediation steps implemented by Salesloft, which were independently validated by Mandiant. For full details and guidance from Salesforce, please continue to follow https://help.salesforce.com/s/articleView?id=005134951&type=1. For Salesloft’s latest investigation and remediation updates, see https://trust.salesloft.com/?uid=Update+on+Mandiant+Drift+and+Salesloft+Application+Investigations

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maintenance icon Maint
ThousandEyes icon
ThousandEyes

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Monitors

Amazon Web Services

Increased Connectivity Issues and API Error Rates

Druva inSync

Degraded performance with Insync Cloud

Druva Phoenix

Degraded performance with Phoenix Cloud

GitHub

Disruption with some GitHub services

LastPass

Browser Extension Issue – Chrome and Edge Version 147

LogicMonitor

LogicMonitor Global Portal Update Activity

Palo Alto Networks

AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.

RingCentral

A portion of customers in one APAC location may be unable to make or receive calls.

Salesforce

On Demand Sandbox Ods Performance Degradation

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