Update - To mitigate this issue, we temporarily disabled the Sign-In Attempts policy — this policy will not be in effect for those with it turned on until we resolve this issue. We are actively working on a permanent fix to resolve the issue and re-enable use of this policy. We will share another update when that work is complete. Jan 30, 2026 - 11:55 EST
Last update on
We are aware of an issue where some customers are not receiving login verification emails required for verification. As a result, impacted users may be unable to complete the login process. If you are affected, please contact Support using the Request Help Logging in button from this article: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/having-trouble-logging-in-faq.html&_LANG=enus for assistance, and our team will help verify your identity and restore access. We will provide updates as the team continues the investigation.
Last update on
_metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjpbIlVTIEFzaGJ1cm4gMSIsIlVTIEFzaGJ1cm4gMiIsIlVTIEFzaGJ1 cm4gMyIsIlVTIEFzaGJ1cm4gNCIsIlVTIEFzaGJ1cm4gNSIsIlVTIEFzaGJ1cm4gNiIsIlVTIEFz aGJ1cm4gNyIsIlVTIEFzaGJ1cm4gOCIsIlVTIEFzaGJ1cm4gUyIsIlVTIENoaWNhZ28gMSIsIlVT IENoaWNhZ28gMiIsIlVTIENoaWNhZ28gMyIsIlVTIENoaWNhZ28gNCIsIlVTIFBob2VuaXggMSIs IlVTIFBob2VuaXggMiIsIlVTIFBob2VuaXggMyIsIlVTIFBob2VuaXggNCIsIlVTIFBob2VuaXgg NSIsIlVTIFBob2VuaXggNiIsIlVTIFBob2VuaXggNyIsIlVTIFBob2VuaXggOCIsIlVTIFBob2Vu aXggUyIsIlVTIFNhbiBKb3NlIDEiLCJVUyBTYW4gSm9zZSAyIiwiQ0EgTW9udHJlYWwiLCJDQSBU b3JvbnRvIl0sIkxhdGluIEFtZXJpY2EiOlsiU0EgU2FvIFBhdWxvIiwiU0EgVmluaGVkbyJdLCJF dXJvcGUsIE1pZGRsZSBFYXN0ICYgQWZyaWNhIjpbIkVVIEFtc3RlcmRhbSAxIiwiRVUgQW1zdGVy ZGFtIDIiLCJFVSBGcmFua2Z1cnQgMSIsIkVVIEZyYW5rZnVydCAyIiwiVUsgTG9uZG9uIiwiVUsg TmV3cG9ydCJdLCJBc2lhIFBhY2lmaWMiOlsiQVAgSHlkZXJhYmFkIiwiQVAgTXVtYmFpIiwiQVAg VG9reW8iLCJBUCBPc2FrYSIsIkFQIE1lbGJvdXJuZSIsIkFQIFN5ZG5leSJdfQo=
Last update on
StatusGator